Like I said, it takes just a few bad apples to spoil the whole
barrel.
As any good human resource fella knows, just
one person can represent the face of the company.
And if that person does not present a good face, the whole
company's face gets tarnished.
This fact was drilled into me thanks to all the front-line
service work I did over the years during vacations.
As my manager told me when I was working as a bellboy at Pan
Pacific:
'You are the face of Pan Pacific. When the customer sees you, he
sees Pan Pacific. He does not see the face of Fudgie.'
Yea... Which is why sometimes when we go out far places for lunch,
we usually take off our pass... All it need is some funny guy to go
stomp and tat's it -____-
How hard is it for Image to build up, and how brittle and easily
it could break in a short time...
